Godridges of Coventry Online Privacy Policy

Godridges of Coventry has established this Privacy Policy to explain how it protects and manages the personal information that it collects from you (the customer) online.

1. Consent for Collection, Use and Disclosure

Your use of the Godridges of Coventry site and/or your registration for Godridges of Coventry products and services constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Godridges of Coventry site.

Godridges of Coventry may occasionally update this Privacy Policy. In addition, Godridges of Coventry will seek a customer’s prior consent, by email, for any new uses or proposed disclosures of information collected from the customer prior to the change. Godridges of Coventry will notify customers by email of changes to this policy that will affect information collected from them in the future. In certain circumstances, however, Godridges of Coventry will not inform and obtain the consent of the customer, such as in connection with an investigation of a breach of an agreement, contravention of laws, an emergency where the life, health or security of an individual is threatened, the collection of a debt or in compliance with the request of a law enforcement agency or a court order.

A customer may withdraw his or her consent for collection, use and disclosure at any time by sending an email. Please note that, if you do, Godridges of Coventry may suspend its provision of products and services to you. When you unsubscribe, if you fall within the guarantee period for any Godridges of Coventry product and you request a refund, the guarantee will be honoured.

2. Accountability

Godridges of Coventry collects, at the time of your registration and your sign-on to its web site, certain personal information (information that personally identifies you) including but not limited to your name and email address.

Godridges of Coventry has implemented this Privacy Policy to protect personal information received from its customers, and to respond to any inquiries. The Privacy Policy also provides that Godridges of Coventry will use appropriate contractual means to establish a comparable level of protection for personal information which is sent for processing by third parties on Godridges of Coventry’s behalf.

Godridges of Coventry has designated responsibility for your personal information to its Privacy Officer, who ensures compliance with the principles in this Privacy Policy. Other Godridges of Coventry individuals may be delegated to act on behalf of the Privacy Officer.

3. Purposes for Collecting Personal Information

Godridges of Coventry collects and uses personal information for the following Identified Purposes:

(a) to understand customer needs regarding Godridges of Coventry’s services;

(b) to develop and provide our web site and our products and services for our customers;

(c) to fulfill your requests for products, services or information;

(d) to communicate with customers and site visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available from Godridges of Coventry, its affiliates and third parties;

(e) to allow customers to access limited-entry areas of Godridges of Coventry’s site;

(f) to personalise some of our services and products for you and to deliver targeted advertisements and offers from Godridges of Coventry and third parties;

(g) to bill accounts and maintain payment records;

(h) to comply with any applicable law, regulation, legal process or government request;

(i) to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the Godridges of Coventry site or any Godridges of Coventry product or service;

(j) to protect the services, products or rights of Godridges of Coventry, including but not limited to the security or integrity of the Godridges of Coventry site; and

(k) to identify and resolve technical problems concerning Godridges of Coventry’s site, products and services.

Godridges of Coventry also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.

If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.

4. Limiting the Collection of Personal Information

Godridges of Coventry limits its collection of personal information to only that information which is necessary for the Identified Purposes. Godridges of Coventry does not direct its site to, nor does it knowingly collect any personal information from any persons under the age of eighteen.

When you visit the Godridges of Coventry web site, a cookie may be placed on your computer or the cookie may be read if you have visited the Godridges of Coventry site previously. Godridges of Coventry uses cookies to allow Godridges of Coventry to determine which products and services you have already purchased so that Godridges of Coventry does not provide redundant information to you, and, if you are a Godridges of Coventry affiliate, to track Godridges of Coventry sales made to customers referred by you so that you can receive compensation under our affiliate program. If you choose to not have your browser accept cookies from the Godridges of Coventry web site, you may not be able to view all the text on the screens, or to experience a personalised visit, or to subscribe to certain service and product offerings on the Godridges of Coventry site.

5. Disclosure, Processing and Retention

Godridges of Coventry does not sell, rent or disclose your personal information to anyone else, except:

(a) to someone you have designated to act as your agent, for one or more of the Identified Purposes (listed in Section 2, above);

(b) to Godridges of Coventry’s employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents, acting on Godridges of Coventry’s behalf for any of the Identified Purposes;

(c) as necessary if Godridges of Coventry has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with Godridges of Coventry’s rights or property, other users of Godridges of Coventry’s web site, products or services, or anyone else that could be harmed by such activities; and

(d) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.

In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company. In such transactions, personal information may be one of the transferred business assets. Also, in the event that Godridges of Coventry or substantially all of its assets are acquired, your personal information may be one of the transferred assets.

Your information may be stored and processed in the United Kingdom, or in any other country in which Godridges of Coventry or its affiliates, subsidiaries or agents maintain facilities. By using this web site, you consent to any such transfer of information outside of your country.

After your account becomes inactive (that is, if you request to be removed from our database), Godridges of Coventry will keep your personal information in its archives. Your information will then be used only as necessary for tax reasons or to prove Godridges of Coventry’s compliance with any applicable law.

6. Accuracy of Personal Information

Godridges of Coventry will use reasonable efforts to keep customer personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information. Customers are responsible for informing Godridges of Coventry about changes to their personal information. You can do this by sending an email to our privacy department. Godridges of Coventry will use new or updated personal information it receives from customers to update its own records.

7. Security Safeguards

Godridges of Coventry will use reasonable efforts to protect customers’ personal information.

8. Access to Personal Information

Godridges of Coventry will afford you a reasonable opportunity to review the personal information in your file, if you so request by writing to:

Godridges of Coventry
156 Terry Road
Coventry
CV1 2BA
United Kingdom

... or upon request to the Privacy Officer.

If Godridges of Coventry is not able to provide access to some aspect of a customer’s personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or attorney–client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual.

Customers have the right to request that inaccurate or incomplete information be amended as appropriate, by contacting Godridges of Coventry or the Privacy Officer as described above. Godridges of Coventry will promptly correct such personal information.